Waynesville Chevy Buick Customer Testimonials

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DealerRater Sep 11, 2021

Great experience at this dealership today. Lee was very helpful. The service was very fast and very efficient. Everyone was nice and made buying a car easy .

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DealerRater Sep 2, 2021

Ian and Lee were awesome to deal with! We absolutely loved our buying experience with AutoStar!! We would definitely recommend AutoStar to friends and family!

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DealerRater Sep 1, 2021

Amy is very helpful and attentive. She answered all my questions and made the car buying process easy. I will be recommending her to my family and friends.

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DealerRater Sep 1, 2021

Super kind, Great service, super helpful it was a great experience, they explained everything and made everything they could to help me with my situation 👍🏼

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DealerRater Aug 30, 2021

Amy and Ian were amazing! They did everything they could to get us put in the vehicle we wanted! Would definitely recommend them to anybody!

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DealerRater Aug 29, 2021

Very pleasant and good to work with. Went above and beyond to help us get a deal. We would definitely buy from them again. Great!!

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DealerRater Aug 24, 2021

Lee was fantastic!! He was all smiles and hands on from the moment I walked in the door. Would recommend Lee for your car needs!!

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DealerRater Aug 19, 2021

All great friendly customer service the experience was very excellent I would recommend this dealer to whoes looking to buy cars great experience thank you

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DealerRater Aug 19, 2021

Nice friendly staff. Easy to work with. Answered all questions I had. Quick transaction from test drive to leaving with vehicle. Would recommend to anyone.

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DealerRater Aug 17, 2021

Great service. Did a great job Car was ready for me to test drive when I arrived Friendly staff answered all questions and provided good recommendations

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DealerRater Aug 12, 2021

Everyone at the Sylva location was helpful and friendly. I was very nervous and Juan and Charles were very understanding and joked around to help me calm down.

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DealerRater Aug 11, 2021

Between me and the sales manager I was able to get a vehicle!! Sometimes it just takes a little team work!! Thanks for the hard work!!

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DealerRater Aug 1, 2021

We had a wonderful experience all the way from the first contact to driving away in our new car . Lee was patient with all of our questions, straightforward, and honest. Our family would definitely buy from him again. We drove 2 hours to come to this dealership I would recommend them to anyone looking for a great deal and experience.

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DealerRater Jul 26, 2021

Would not hesitate to do business here again…. Ian & Juan were great to deal with and even stayed late to complete the purchase of our vehicle ! A+++

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DealerRater Jul 23, 2021

The dealership worked hard to get me a vehicle that I was satisfied with. They worked with multiple other auto star locations to get me the truck that I bought

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DealerRater Jul 20, 2021

Very kind and patient. I was very picky with what I wanted and they definitely made it happen and they took the patience to help us.

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DealerRater Jul 14, 2021

Service was amazing. We will definitely refer people to Auto Star thank you so much Lee you were amazing. we love our new family car.

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DealerRater Jul 1, 2021

Ian took the time to listen and know what we wanted! We couldn't be happier with the car that we got! Great customer service experience!

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DealerRater Jun 28, 2021

Lee, and Ian were great! & met my needs with my new truck!!😊😊 I highly recommend Autostar of Sylva!

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DealerRater Jun 27, 2021

I highly recommend Autostar in Sylva, NC. Very friendly, courteous staff. I highly recommend Lee as a salesman.

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DealerRater Jun 27, 2021

Great service kind and friendly staff. Well informed thank you

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DealerRater Jun 23, 2021

I have never had a smoother experience at a dealership. The trade in process was simple, financing through them was effortless, and ultimately, I got the truck of my dreams. Can’t say enough good about them, everyone I dealt with and interacted with was so friendly and kind. If I had to buy another vehicle, I would buy it from them.

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Facebook Jun 23, 2021

This was the smoothest car buying experience I’ve ever had. Ian Manning helped me from start to finish. I always dreaded the trade in process, but it was extremely easy. Financing through them was painless, and at the end of the day, I got to drive my dream truck off the lot. They hooked it up, and I can’t recommend them enough.

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DealerRater Jun 20, 2021

Very friendly, super helpful. Helped me find a car off the lot and didn’t mind the trip to get it. Would love to do more business here in the future

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DealerRater Jun 17, 2021

Ian and Lee were fantastic and kindly guided me through the entire process. I had difficulties with my trade on vehicle and their grace and understanding was much appreciated. Whatever your cars needs are you can trust this location to be professional competent and flexible

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DealerRater Jun 13, 2021

Lee was amazing! The dealership made the process of buying our new car easy, stress free and fun. Thank you guys a billion, will recommend!

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DealerRater Jun 10, 2021

We were so delighted to work with Lee and Ian, they really made buying easy, fast and efficient! We’re very proud of our purchase and will recommend them and everyone at Auto Star.

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DealerRater Jun 1, 2021

They were great. Robert was fun to work with and also the finance guy Ian(hope that's right) was easy to work with. I really appreciate it. Great people.

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DealerRater May 28, 2021

Very helpful and friendly staff. They were so quick and attentive to what I wanted in my next vehicle. Ian worked hard to get me in my desired car. He did not disappoint. Absolute miracle workers!!

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DealerRater May 25, 2021

They were very friendly courteous and very helpful trading like they wanted you to be there and did everything in their power to get me the way I’m very proud of themand I will shop there again

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DealerRater May 22, 2021

Robert es bueno man, Lee good hombre, Ian very helpful amigo. Will definitely recommend this dealer to all those who I know. Thank you AutoStar.

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DealerRater May 21, 2021

Excellent company to get a vehicle from! Robert was a excellent sales person! I would highly recommend Auto Star of Sylva to anyone! Thanks again!

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DealerRater May 20, 2021

I highly recommend Auto Store of sylva they are all very friendly and helped us get what we want and work very hard with us to get it at a price we can afford

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DealerRater May 20, 2021

It's a great place to get your 1st car! Great people and prices!!!! Friendly people!!! I highly recommend this!! Great costumer service!! I'll be coming back!!!

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DealerRater May 19, 2021

Lee was very nice, helpful and he explained everything. Got my wife a vehicle she loves at the price she wanted! Very cool and nice

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DealerRater May 17, 2021

Cool dude. Even cooler car. No complaints, just trying to fill up the word count. 10/10 would recommend. Thank you thank you thank you!

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DealerRater May 13, 2021

LEE and IAN were AWESOME!!! They helped me every which they could! They worked and worked trying to find me a vehicle I liked and that was in my price range. Definitely Recommend!!!

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DealerRater May 12, 2021

They were beyond helpful and did everything they could to help ensure we got another vehicle after mine unexpectedly went down. They stayed in constant contact and walked me through everything.

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DealerRater May 9, 2021

We came today initially just to check out a vehicle we saw online. We ended up seeing this SUV next to the one we were going to look at and fell in love with it. Lee, Ian and Robert provided amazing customer service and gave us a great deal on a vehicle perfect for our soon to be family of 7! We are extremely pleased with their excellent customer service! Thank you Autostar of Sylva and your staff!

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DealerRater May 8, 2021

Everything was so easy and everyone works so hard to get you in a car. They will make sure you understand the paper work. And they always have a smile on their faces.

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DealerRater May 7, 2021

These guys were absolutely wonderful!! Inquired about their Tahoe this morning, these guys drove 2 hrs to bring it to us tonight!! Wonderful service! I definitely will be recommending them!!

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DealerRater May 6, 2021

Lee was absolutely awesome! Very helpful and helped me walk away with a new vehicle. If you’re thinking of trading in or getting a new vehicle definitely contact Lee or Ian. Highly recommend them!

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DealerRater May 3, 2021

Great people to deal with. Really helps you out with the price and monthly payment. Would recommend to anybody looking for a good used car.

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DealerRater May 1, 2021

Lee is AMAZING worked with us and got us what we wanted in a short amount of time highly recommended auto star of sylva if you need a Vehicle

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DealerRater Apr 30, 2021

AutoStar is a wonderful place to buy a car. They work very hard to get us approved. They are the most friendly people I have ever worked with.

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DealerRater Apr 27, 2021

Lee was a great sellsman and Ian was great with explaining the packages over all I would come back and buy another vehicle they work with you and are super great

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DealerRater Apr 26, 2021

Robert was very pleasant to deal with and we were very satisfied with his service. He seems like like a fine young man and he gives hope for his generation.

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DealerRater Apr 25, 2021

Lee was amazing! They went above and beyond for all of my needs. The most amazing experience I have had buying a vehicle. Ian was also great! You can't go wrong with Auto Star. !!

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DealerRater Apr 18, 2021

Received a lot of help and all my questions were answered appropriately. The people were very kind and made sure I was satisfied with what I wanted.

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DealerRater Apr 18, 2021

This was by far the most pleasant auto purchase ever. Lee and Ian were so helpful, respectful and easy to work with. I couldn't be happier and I'm telling everybody.

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DealerRater Apr 18, 2021

Service was real good and they worked with me a lot. They did a really good job. They were really professional. They helped me thank you

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DealerRater Apr 14, 2021

Lee is a very nice and helpful sales person to work with. As a matter of fact, everyone that we met was very nice. I will recommend AutoStar to anyone that I know, who is looking for a car and probably to some people that I do not know.

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DealerRater Apr 10, 2021

Robert made it super easy to purchase my vehicle! I highly recommend him and AutoStar Of Sylva for your next purchase! Robert provided the most information and was time efficient. Thank you again!

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DealerRater Apr 8, 2021

Lee is a great person to work with. He went above and beyond to help me get into a new vehicle. He took the time to make sure I was satisfied. Great salesman, keep up the good work Lee. Thank you very much.

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DealerRater Apr 8, 2021

They got me what I needed even if it took al day.I appreciate they’re courtesy and helpfulness we were here from Charlotte and needed something fast Robert and Ian and Austin were great

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DealerRater Apr 5, 2021

Great place to shop for a vehicle. Pleasant staff hassle free. I want to thank Robert for all he’s done. Awesome place. I would highly recommend to friends and family.

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DealerRater Apr 1, 2021

I would recommend auto star to anyone and I will be returning for future purchases! Thank you Ian and Lee for being so helpful. Lee was very friendly and approachable. Typically car salesmen are intimidating, but Lee was very welcoming and helpful. Thank you Lee for helping me get my new Chevy Malibu!

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DealerRater Mar 28, 2021

Everybody was very friendly and worked hard to get me financed and out the door. My credit score is not great, but they got me approved. Robert was very sweet and seemed genuinely excited for us

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DealerRater Mar 17, 2021

The entire crew at auto star were friendly and helpful they found me a great vehicle for a great price. I would recommend them to anybody looking for a good deal.

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DealerRater Feb 28, 2021

Words can’t describe how wonderful they are there . I felt like I was at home and no pressure for sale just amazing people. Thank you so much !

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DealerRater Feb 22, 2021

Excellent experience. Very professional, helpful and speedy. Would definitely recommend. Answered every one of my questions and ensured a very smooth process. Thanks again for everything.

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DealerRater Jan 23, 2021

Kendra and Jenni were very helpful and attentive to our needs as a family. I will definitely be coming to Auto Star in the future for any auto needs, as well as recommending Auto Star to others. Thank you Kendra and Jenni!

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DealerRater Jan 16, 2021

Kendra was great! She was very helpful and made everything easy and stress free. I would definitely go back the next time I need a vehicle.

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DealerRater Jan 11, 2021

Jenni and Kendra were awesome. They got me into a truck I love for the payment I wanted and they did it in a very timely fashion. 10/10 would recommend.

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DealerRater Jan 9, 2021

Very personable. Kendra is very sweet and helpful. Jenni got me a great loan. I felt comfortable and did not feel pressured. Autostar has a great selection of vehicles. I decided on a Jeep and Kendra, Jenni and the other staff made it happen. Will shop there for my next vehicle.

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DealerRater Dec 14, 2020

This was the best experience ive had yet thank you kendra graham and jenni rish yall are the reason ill be back for more business

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DealerRater Dec 9, 2020

Kendra was friendly, and professional. She explained all the options and features of the car, and quickly arranged a test drive for us. Jenni did a good job explaining their pricing and how they determine what to ask. We were very pleased with our experience there. After accepting their offer, they brought the car to Hendersonville for us, saving a long drive back to Sylva. We highly recommend Kendra and Autostar of Sylva. Everyone there wore their mask and observed all the safety protocols, which made us feel comfortable being there.

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DealerRater Dec 1, 2020

I’m not very good with type a lot of things so I’m using this to get my past the point so Jenny was super nice great person to work with and Kendra is super fun to be around really funny 10/10 would buy from the duo again

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DealerRater Nov 30, 2020

She was very helpful, helping me to get the car I wanted she went above and beyond she was so friendly came right outside when I was in the parking lot ready to help me . You need more people like Kendra .

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DealerRater Nov 26, 2020

Very helpful! Friendly! Very understanding of situation. She communicated well and answered all questions. She was willing to travel outside of office to unsure and elderly person was able to complete the paperwork

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DealerRater Nov 24, 2020

I had a great time. They didn’t pressure me into making a purchase. They work with me through it and they were really nice.

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DealerRater Nov 24, 2020

Hands down best buying experience ever!! I would send everyone I knew here! If I had to do it all over again I wouldn’t change anything!

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DealerRater Nov 20, 2020

Needed a truck, they had trucks, and then I bought a truck. Everyone was very friendly and professional and I'm happy with my purchase.

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DealerRater Nov 20, 2020

Kendra was wonderful.She was very fast and easy to work with. I got a great deal on a great truck. I would recommend Kendra and Auto Star to anyone.

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DealerRater Nov 19, 2020

It was a great experience. Kendera was really sweet and nice and helped get a new 2020 Dodge Journey and I didn’t leave til she was able to get me in something that day she is 100 percent a awesome car salesmen

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DealerRater Nov 18, 2020

Everyone was very nice and friendly and helpful in the purchase of my new vehicle. They worked with me to help things move smoothly. Lots of positive vibes came from everyone

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DealerRater Nov 15, 2020

Great service! Knowledgeable service representatives. Buying process was quick and easy. I’ve recommended AutoStar to all my friends. The price was a little high.

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DealerRater Nov 12, 2020

Kendra and the autostart team were great. They had what I was looking for and had that local feel you know you can count on. Definitely recommend!

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DealerRater Nov 10, 2020

Friendly dealership that has great vehicles at great prices. Will return when I am ready to purchase my next vehicle. Great customer service and people.

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DealerRater Nov 10, 2020

My experience here was fantastic! I found a vehicle online I wanted to look at within my budget, it was available. Almost love at first sight! Kendra was easy to work with and walked me through the process. Low key; low pressure which I appreciated! Recently I had been to a bigger dealership elsewhere and felt like a cow to slaughter- my ‘appointment time’ was double booked and I felt rushed. Obviously, I didn’t buy from there!!

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DealerRater Nov 10, 2020

Our family has a great experience at AutoStar of Sylva. Kendra and Jenni were both wonderful to work with. The price was fair and ended up with a great interest rate. Our only area of concern were a few other employees who didn’t wear masks which made us a bit uncomfortable

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DealerRater Nov 10, 2020

Very helpful with picking out a vehicle for my needs. Kendra and Jenni both did the best they could to get me what I was looking for.

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DealerRater Oct 23, 2020

Jennie was very helpful & professional in doing her job! I would & will recommend friends & family to come to see her at Auto Star, for there next new or used car or truck!!

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Facebook Oct 6, 2020

Loved them!!!! They helped me out so much shout out to Jenny and Kendra they done a GREAT job!!!!!

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DealerRater Sep 24, 2020

Kendra really went above and beyond to help us. There was excellent customer service from everyone we worked with. A very genuine and honest group to buy from!

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DealerRater Sep 24, 2020

My experience at Auto star of Sylva could not of been more positive. Kendra Graham is an excellent associate and with the help of her and Jenni Rish I found a 2018 Subaru Forrester that I am very happy with.

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Facebook Sep 16, 2020

not only a great selection of vehicles,but a friendly an extra helpful staff

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DealerRater Sep 16, 2020

Very respectful and helpful awesome communication very awesome people.they where blessing to work with great group of people great group very helpful Just total awesome experience.............

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DealerRater Sep 5, 2020

Excellent experience! Fast and super friendly people. I will recommend everyone I know to come buy car here. Overall I got a great deal and the warranty I got was really nice

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DealerRater Sep 5, 2020

Great car buying experience! Steve Bennett was extremely personable and accommodating. He did not BS or try to sell us something we didn’t want but made suggestions of comparable options. After we decided on a vehicle for our daughter it then came down to the “negotiation”. Jenni Rish was also a pleasure to work with. No excuses or BS but firm in her negotiation. Did everything she could to get to where we wanted to be with our financing. This is the first car buying experience I’ve had where I walked away feeling like I was treated fairly ...

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DealerRater Sep 4, 2020

Wonderful, knowledgeable staff. Was very helpful, and was able to get my payment within my budget. Was in and out in less than 3 hrs. Thank you so much.

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DealerRater Aug 21, 2020

This wasn’t like a business, these two individuals Jenni and Steve were more like family. Warm and positive and most importantly welcoming. I will definitely buy from these individuals again and send as many people as I can their way.

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DealerRater Aug 16, 2020

Wonderful people! Wonderful service, answered every question I had and they were very informative and really did a solid and helped me drive off with my new car even with the challenges I had, 10/10 would recommend them!!!

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DealerRater Jul 8, 2020

I live in Northern California and had been on a quest to find a gently used Toyota Tacoma. I decided to expand my search nationwide through the Carfax site. I saw the exact truck I wanted at AutoStar of Sylva. And the price was so much lower than similar trucks near where we live. I sent an email inquiry about the truck and I received a response from Brooke Banks within minutes. I called her and told her my idea of buying the truck and having it shipped to us. She told me that was absolutely possible and then emailed ...

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DealerRater May 17, 2020

This was the most pleasant auto buying experience I have ever had. I was in contact with Shane, Brook and Amanda. They were professional, courteous and very helpful and efficient. Awesome experience.

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DealerRater May 7, 2020

Best experience I’ve ever had a big thank you to Shane King he got me in the truck I’ve been looking for. It was an all around great experience

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DealerRater Apr 29, 2020

I had been looking for a new truck for several weeks and Auto Star of Sylva had a Toyota Tundra on their website that I was interested in test driving. From my first interaction with Amanda and Shane I was impressed with their professionalism and customer service...they were not pushy salespeople like other places I had recently visited. The test drive process was simple and friendly. The Tundra turned out to not be what I wanted. So they told me about a Dodge RAM which was similar in description to what I told them I was shopping for. They ...

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DealerRater Apr 6, 2020

Just purchased my second vehicle from Shane and I wouldn’t go anywhere else. I highly recommend him to all of our friends, family, and co-workers.

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DealerRater Mar 27, 2020

I had been to the Waynesville lot previously and felt pressured by them. I decided I would give the lot in Sylva a chance. I never felt any pressure from them they let me test drive the truck and let me go at my own pace. They were extremely helpful during the whole thing. They listened to what I wanted to accomplish and got me in to the truck I wanted.

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DealerRater Mar 25, 2020

I came in to look around and he was just the nicest, most pleasant man. He answered every single question I had on every different vehicle I looked at. Will definitely be back to buy, and would definitely recommend him to my friends and family who are looking to buy. Thanks again, Shane.

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