828-454-7400
Featured Employee
AutoStar USA | Customer Reviews
Everyone in service was polite. Greeted by multiple people. Truck was done on time and clean when I got it back. Great experience thank yku
I was very satisfied with the sales process and the new truck. Allen was a pleasure to deal with. Closing on the vehicle was quick and efficient. .
Jay and his team were awesome to work with. I highly recommend them for your car needs.
Very friendly staff and I never felt pressured to just purchase anything. Noah,Jay and Saul helped me get into a truck that I felt comfortable with.
I had been looking to buy a Truck for some time now. I stopped by to just look and see what they had. Shelby and JJ were very helpful and friendly. I can’t for the life of me remember the other salesman name I think it was Wes. I was very impressed and the work they did to get me into the truck I wanted. Quite amazing. Special shout out to Shelby who made sure everything was just right. I would highly recommend the Alstar team to anyone. You will feel like you are a friend not just a ...
He helps us to got a new car for the family and he was so professional and great…
Absolutely best dealership I have ever walked in! So friendly, loving and caring. They are truly a family and always welcoming others to part of their family! Absolutely love them there!
I worked with Jorge, Ali, Allen and Wes. They did the absolute best they could to try and help me. They tried every direction as possible, gave me as many discounts as possible to try and get me into a new vehicle. I will always refer everyone I know to go to Autostar! Nothing like any other dealership I have ever been too. They actually truly care about you as a person not just the sale.
It was good. Everything was taken care of in a timely and professional manner. Everything was taken care of in a timely, efficient and professional manner.
Fast service. Started on time, ended on time. Found additional work on cabin filter and fixed it quickly. Will continue to use service dept for the third year.
Quick and friendly very professional and knowledgeable I would highly recommend anyone to bring their vehicle for maintt
Best customer service around when buying a new car they are friendly and very helpful
Had a great experience buying a new car at AutoStar of Hendersonville. Cameron Sawtelle was a phenomenal salesman, spending time listening to my needs and coming up with solutions. Dealing with Cameron was like working with your friend to make things happen. He even drove to meet us to pass along paperwork after the purchase. Wes, the General Sales Manager, was professional and polite. Devin on the business side was professional and personable, taking the time to answer all financial questions and get me in and out quickly. Overall, this was the best experience I’ve had buying a car.
Good experience. No problems. My experience with the service department was good. My experience with this survey is irritating. My wife already spoke with a representative and told them our service was good.
All of the employees that I have worked with at the Hendersonville auto star Dodge Jeep dealership have been very professional, and my experience was very good
Honest, friendly service SM Paul was excellent! They kept me in the loop and was upfront about service delay
First call very friendly and receptive lady I spoke with knew what she was talking about started working on finding me a vehicle which didn't take very long! Very satisfied with my experience!
Very efficient service The service guy I dealt with was professional, courteous and friendly. Thanks
I really enjoyed the non pressure pleasant attitude of our salesman, Gab Norman.
Awesome, great experience, great customer service staff very knowledgeable, and friendly. Will tell /refer friends and family who are looking for a reliable vehicle. Will return to dealer when in market for another vehicle. Thank you Auto Star for the ease of shopping for a car.
Staff was efficient, friendly and knowledgeable...made for an easy experience
I have had a great deal of negative experiences with other Ram dealers in the area. I decided to try your dealership (an hour away) and experienced very professional service staff. They knew their stuff and seemed very interested and concerned about my issues. I’m a be-back.
My Purchase with Dan went very smooth. Dan called me first thing after I went online to inquire about vehicle. We made a deal and Danbwas kind enough to have a gentleman name Jeff ( which was very nice ) to deliver vehicle to Tennessee on the same day as Purchase over phone. I would definitely buy from this dealership again.
I appreciated Stephen’s attentiveness as I explained the concerns with my vehicle, his thorough communication, and his attention to detail.
They worked fast. Kept me updated on service. They informed me of wires showing on my tires . Overall a 10
My purchase was over the Phone, Dan was quick to respond and we agreed on a price. Jeff was super nice and delivered the vehicle to Tennessee the same day that Dan and I made the deal. First class service. Would buy and recommend this dealership.
I always go to the dealership for service on my vehicle. They know how and make all service appointments less stressful.
The process of buying a truck was made extremely easy and worry free even with the dealership delivering the truck for me to test drive and delivery upon payment for the truck.
Great experience. Professionalism, knowledge, friendliness of all staff. Will refer friends and family to AutoStar. I will be returning to AutoStar when in market for another vehicle. Thank you for the great experience.
Jorge & sidekick worked very hard to help solve my quest. They made it work out.
The entire team was fantastic. They went above and beyond to answer all of my questions and work with me on pricing. I highly recommend this dealership for your next vehicle purchase!
Danny and the team have been amazing and truly honest thru 3+ years of taking care of my Jeep Cherokee and Dodge Challenger! Having had 3 dealers in Atlanta that were not trustworthy or honest it's great to have service from Autostar!
So appreciated the straight forward way the folks at this dealership worked with me, especially Jaylynn James in sales and Devin Smith on the business side. No games or gimmicks, just a good honest deal.
I've had three very positive experiences at this dealership. They have consistently been easy to work with. I bought my vehicle somewhere else, now I wish I would have bought it here. Everyone I have spoke with have made the experience very positive.
Excellent service all done in and out of dealership with in an hour of getting there
This is the second vehicle we have gotten from Hendersonville Dodge, Jeep, Ram and we will be back for sure.
Great people. JJ was fantastic. Everyone was helpful. I am super happy with my purchase.
Brandon, the representative that I dealt with, was very kind and respectful, humble and understanding.
All the employees that I have worked with at Auto star dealership have been very professional and accommodating. I would recommend this dealership to anyone looking for a Dodge Jeep dealership
First time visiting Auto Star after finding the car online and our purchase was quick and painless.
car runs awesome and if i need some repairs they will take care of it real quick, i am very happy with all the staff from autostar waynesville
Great customer service! I am always pleased with my service! Always willing to help when needed.
He communicated everything very well and let me know what was going on every step of the way. I appreciate it
The whole team was great from start to finish! I will definitely be back for my service needs
Very helpful in scheduling and processing the annual inspection. I always receive good, attentive service at the dealership from everyone from the person scheduling the work, to performing it, and finally to the cashier.
Very helpful, very personable, low pressure! I enjoyed working with all the staff. Noah was great, he answered all my questions and was very thorough
NICE PEOPLE EASY TO WORK WITH. GAVE A GOOD PRICE ON THE TRADE AND NEW CAR.
Everyone at Auto Star was kind, honest, and wonderful to deal with. I highly recommend buying from Auto Star.
Showed up a few minutes early for a service appointment and they were super slammed. Didn’t delay my start time on repairing my truck however. Appointment time 1300 departure time 1445. Thank you for the service.
Tyler was extremely helpful in making sure I was taken care of in full. He was very thorough throughout the entire process.
Service manager listens to concerns. Technicians are thorough and efficient. Waiting room is comfortable and Handy with computer access.
Called me before working on vehicle and explained what needed to be done and then continued servicing my son car.
Very nice facilities, everyone in the service drive was extremely nice. Nice waiting area, and good coffee
They were most helpful going overboard to get our vehicle repaired!
Great people to deal with
They were outside ready and waiting for us. Tyler did all he could to help us walk out of there with a new vehicle. He was patient and kind really enjoyed the time spent there.
It was a good experience They were fast and did everything in a timely manner. I did not have to wait long and they offered great services
Always friendly and very helpful prompt not a very long wait time and I feel a Christian atmosphere 💕🙌🏿
The service department took care of my truck on time and as promised, thank you so much
Good people and good service!
This dealership goes above and beyond for their customers. From sales, financing to the service dept. they make you feel like you are the most important person.
I saw the truck on the internet. Called and arranged a test drive. I was greeted by Dan who had the truck ready. I looked it over and was interested in it. We went for a test drive. I wanted my son to look the truck over before I decided to buy. They arranged for me to take it to his work for a look. By this time I knew the price and associated fees for the truck. When I returned to the dealer I met with Jenni and we negotiated a final price for the truck I wrote a ...
Excellent service, friendly, helpful, kind and NOT pushy! Would absolutely recommend to friends and family!
Awesome experience I would do business with them again Jaylynn and Fred we're so nice
Friendly personnel and quick service. Very up front and able to work with you for what you need
Great staff and management. Will be recommending for all my car needs. Was able to get the price and payment I needed!
Everyone was very helpful and nice. They worked with me to get the price I wanted and I got an awesome deal!
Cameron and the team helped me out big time getting into a newer truck! I don't have the best credit and they worked very hard to locate a bank to work with me! Thanks guys!
They were timely and efficient. Every thing that was discussed was addressed. Will take auto there again.
Chance was great at helping us make the purchase of a Jeep, will definitely recommend him to our friends!
I had an amazing experience. Both Noah and Dustin were amazingly helpful while I was buying a vehicle. They got me the best deals I could get and made sure I was able to leave happy.
I want to thank Alejandro and Wes for helping me out I’m definitely excited to expand the Ram life and maybe this time next year I’ll have the dream truck of my dreams
Great people with very respectable pricing. Brandon is professional and genuine without the 'salesmen' persona. Well beyond his years in maturity and very knowledgeable. Would buy here again anytime.
I had a very positive experience with AutoStar dealership. The whole process went very smoothly. They were very accommodating and helpful. It was also very convenient. Would highly recommend.
Work was completed quickly and completely.
Everyone was attentive and helpful. Checked my car to see if overheating and made sure I had coolant. The prior visit, the mechanic found a mouse that caused the fan to make so much noise. There was no charge. Thank you!
We were driving in for a vacation in Asheville when our Jeep had problems. They got us in immediately and had the issue resolved in less than 2 days. Excellent service and extremely friendly staff. Completed our stay in Asheville and drove 550 miles home with no repeat of the problem. Huge relief to have you car working again when you're so far from home.
Excellent service, very helpful, and I will go to them for now on
On time and very knowledgeable! The people were friendly and caring! The check out was quick and the young lady was extremely pleasant.
Chance is a definite keeper for Waynesville Autostar. He deserves maximum compensation for all he does. Ron the sales manager is also on top of his game. He knows how to relate to customer needs. Glad I had the opportunity to work with both of them.
Danny in service was great. Answered all my questions and was very professional and easy to talk to. Kudos Danny.
Alejandro R. made the car buying process so easy. The car I was wanting to test drive wasn't ready but there was another one on the lot, same year, make and model. I liked it so we started the paperwork. My husband is disabled and I couldn't get back up there the next day. He personally brought all the paperwork to me and delivered my new car. Took the trade in vehicle back with him. Great customer service. My ONLY complaint is the smell of the leather cleaner they use. Took several days for it to air out. ...
Nathan is an awesome sales rep. Great guy, great personality, good communication. What more can you ask for?!
Holly in the service department was fantastic! Extremely helpful and courteous! She kept me informed and updated. The entire service dept at Chevy did a great job! I really appreciate y’all! Thank you so much!
Great service, super friendly staff, very helpful, 5 out of 5 stars. They helped me purchase my first car
Went above and beyond to get my son a great car at a great price!
Nathan was fantastic, he was able to answer any questions we had. He really striped to help us as much as he could.
Fast service on signing paperwork, like some dealer where you sit there all day. Caleb was great stayed on top of everything and letting us know what was going on. Jenni and Heath were great. All very professional.
Tyler was easy to work with and extremely helpful and honest. Heath was amazing and knowledgeable! I would highly suggest auto star to my friends and family!
Always a pleasant experience. I have never had an issue with sales or service, and they always get my issues solved.
Made my appointment they took my car on time and got it back right away
Best customer service ever. Very polite and courteous. They make it so much more enjoyable!
Caleb was very respectful, kind, and made this purchase as easy as he could. Everyone was very nice and welcoming. Caleb didn't push us to buy which made it so much easier to deal with and not so stressful. Definitely will recommend Caleb to anyone who wants or is looking to buy a vehicle to go through him!
Friendly and courteous. Not afraid to ask questions or to reschedule service when running behind. They explain the repairs and you leave knowing what has been done to your vehicle.
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828-454-7400
Call Now280 Hyatt Creek Rd • Waynesville, NC 28786
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